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PRIVACY POLICY

Last Updated: 25 November 2025

1. Introduction

Blinké (“we”, “our”, “us”) is committed to protecting your personal data and ensuring transparency about how we handle your information. This Privacy Policy explains how we collect, use and safeguard your data when you use the Blinké mobile application (“the App”) or visit our website www.blinke.app

 

By using Blinké, you agree to the practices described in this Privacy Policy.

 

2. Information We Collect

A. Information You Provide

  • Account details: name, email address, password.

  • Dry eye–related information: symptoms, severity ratings, triggers, blinking exercises, routines, journal entries.

  • Optional: profile photo, additional notes, preferences.

 

B. Automatically Collected Information

  • Device type, OS, app version

  • IP address (website only)

  • Usage analytics

  • Error logs & crash reports

 

C. Cookies (Website Only)

We use essential and analytics cookies to improve performance. No advertising trackers are used without your consent.

 

3. How We Use Your Information

We use your data to:

  • Operate the core functionality of Blinké

  • Personalise routines, reminders & recommendations

  • Track symptoms and generate insights

  • Improve app performance and user experience

  • Provide customer support

  • Send important updates or notifications

 

We do NOT sell your personal data.

 

4. Legal Basis (UK & EU Users)

We process data based on:

  • Consent (health-related data, analytics)

  • Contractual necessity (account access & core functionality)

  • Legitimate interests (security, service improvement)

 

5. How We Protect Your Data

  • Encryption in transit and at rest

  • Restricted access to authorised personnel

  • Secure servers & industry-standard safeguards

 

6. Sharing of Information

We only share data with:

  • Trusted service providers (hosting, analytics)

  • Legal authorities if required by law

 

We do not share data with advertisers.

 

7. Your Rights

Depending on your region, you may request:

  • Access to your data

  • Correction or updates

  • Data deletion

  • Data export

  • Withdrawal of consent

 

Please email: support@blinke.app

 

8. Children’s Privacy

Blinké is not intended for users under 16. We do not knowingly collect children’s data.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Blinké means you accept any updated terms.

 

10. Contact Us

📧 support@blinke.app


🌐 www.blinke.app

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